Friday, February 22, 2008

Leadership - The Glue That Binds

In an earlier series entitled Five Point Performance, I described five points that together create what I call Strategic Management. Four of the points are Vision, Motivation, Plans and Execution. The fifth is Leadership -- easily the most important of the five.

Leadership is the glue that binds the five points together. Leaders create the vision, communicate it and motivate others to take it up, help create the plans, and direct and control the execution of the plans. Without a leader the "ship" founders -- strategic management leads to nothing.

You may be a poor leader and have a good company, but you won't have a great company until you become a good leader.

One way to become a better leader is to emulate the practices of a known great leader. An example we can all relate to -- whether a student of history or not – is Abraham Lincoln. Some people believe him to have been the greatest leader of all time. Donald T. Phillips wrote a book, Lincoln on Leadership (Warner Books, 1992), describing the power of Lincoln' leadership.

Studying the life of Lincoln as a leader has practical benefit because the leadership traits he exhibited can be practiced by leaders at all levels, including leaders of small businesses. For Lincoln leadership meant the following practices:

He left the confines of his office to circulate among his subordinates, and among the troops. Lincoln spent more time with the army than any other president, and is the only American president to have come under enemy fire. He learned first hand about issues, not waiting for them to be filtered or spun by his subordinates.

He suggested many courses of action to his generals, but never ordered them to take them. He empowered them by delegating responsibility and authority to make their own decisions, while at the same time exhorting them to be aggressive. He persuaded rather than ordered them to move. And those who would not take the lead were removed from their place at the head of the army. He practiced leadership as a way of creating openings for other people to step through.

He had a clear vision of the future -- an undivided Union of states with equality among people and no slavery. His followers slowly came to follow the fierceness with which he held to this vision. It was the light to which he moved forward. He held tightly to this vision as he twisted and turned the government and the army toward it --even in the face of harsh criticism and mockery.

He told the truth to his followers no matter how bad the news. Leaders who are honest and forthright gain the respect of their followers, and are enabled to lead. It’s no wonder we have no great leaders in our government -- honesty seems to have gone away in the last century.

He encouraged innovation and risk taking. He constantly asked the question, “Can we do better”? He asked for suggestions, then frequently responded by saying “We will try it. If we never try, we never succeed”. Lincoln surrounded himself with people skilled in their fields, not with “yes men”. He wanted their ideas, their innovation.

These are only some of the “modern” leadership practices used by Abraham Lincoln some 135 years ago. Timeless, effective, and practical for the ordinary leader. Emulate Lincoln, and you can become an effective leader, the glue to build your organization into a great one.

Charles R. Schaul, Partner of SixPillars Research Group, focuses on increasing business profits by resolving the problem of customer attrition. Aligning companies with their customers; generating and implementing strategic initiatives; and promoting employees’ customer focus through commitment, responsibility and accountability combine to achieve the result.

Copyright 2008 by Charles R. Schaul, Boulder, Colorado. All rights reserved.


5 comments:

Charles R. Schaul said...

Charles, you are right on with this one.

Anonymous said...

Charlie - are there any "inborn" traits that a good leader must have or can all factors that allow for a good leader be taught? A great talent in sports doesn't necessarily result in an outstanding career. And some fairly average athletes sometimes have "all-star" careers. Do certain "inborn" factors, if not necessary for success, increase the chances for this outcome? If so, what are these factors in order of importance? And, last, but not least, which do you think are the most important factors to teach a potential good leader - in order of importance?
Lou

Charles R. Schaul said...

I have not researched answers to your questions so what follows is based on my observations of leaders and their effectiveness.

To me, “inborn” means traits we are born with, and are not be confused with those that we develop as a product of our family environment, education and life experiences.

A leader’s inborn traits must include:
• Energy, drive
• Intelligence
• Creativity
I don’t believe either is more important than the other. All are essential to good leaders.

Traits that seem to be shaped or enhanced from environmental forces include:
• Integrity
• Intuition
• Persistence
• Self confidence

Factors that I believe can be taught to leaders, in their order of importance:
• Communication skills
• People management skills

One trait that I am not clear about is extroversion. First, I am not convinced that leaders must be extraverts. Charismatic leaders must be, but not all leaders are charismatic leaders. Also, is extraversion an inborn trait, or is it shaped by the environment of family and friends? Your comment would be helpful.

In the past I have seen list of leadership traits that are much longer. I believe such things as “thinking outside the box” are important, but derive from the list above. To me, my list is of basic traits of body and mind.

Anonymous said...

Charlie and Lou--

My two cents on this. I believe that most leadership skills can be taught. The best model of leadership that I have encountered is from Warren Bennis--years ago. He described the 4 competencies of leadership being, management of: 1)attention, 2) meaning, 3) trust, and 4) self. See if you can find a copy on Google. Good stuff.

Like your postings, Charlie!

Todd Ordal

Charles R. Schaul said...

Todd,

I certainly cannot argue with Warren Bennis. Perhaps the characteristics I write about are subsets of the ones he describes, or perhaps his are subsets of mine, or both or neither.